How to create a Post in CloudSocial?
Click on Publish - Post - New Post - Campaign Title - Select File - Type in Your Text - Select Brand - Select Media - Select Status - Save. Optional: - Type in Tags - Select Privacy Status for YouTube - Audience of FB - if Restricted (Then Age group) - If Location (Then Enter Location) - Publish Later - Then Select Recurrence - Select Date Range - Select Time Zone - Select Date - Select Time
How to use Omnibox in CloudSocial - Introduction
Click on Omnibox - Refresh Optional Filters: Ticket Status : Open/Assigned/In Progress/Ignored/Close/Soft Close/Save As Draft Select Channel: Facebook/Twitter/LinkedIn/YouTube/Facebook Messenger/Instagram/Email/ Twitter Direct Message Date Range: From / To Sort By : Newest / Oldest Share Type : Image / Video / Text Priority : High / Medium / Low Status : All Mentions / Approved / Other Feedback / My Comment Search : In Mention Search Export : Excel / PDF / Email
How to use Omnibox in CloudSocial - Respond
Click: Omnibox - Click on Mention - Type in Response Functionality: Tags : Product/App or Website/ Cancellation/Logistic/Refund/Advertising Sentiment : Positive / Neutral / Negative Action: Response / In Progress / Soft Close / Ignore Response - Type Text -Attachment Reply Actions : Current Message / Related Post / Chat History / Post Traction